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Morocco's call centres generate over $270m annually

18/05/2008

Morocco's call centres generate more than $270.3 million per year, Senior Adviser to King Mohammed VI André Azoulay said on Friday (May 16th) at the opening of the 5th International Exhibition of Call Centres in Morocco (SICCAM). Driven by international companies increased interest in outsourcing call centres to the country, the sector currently employs more than 20,000 people, with an average of 250 new jobs created every week, Azoulay said. Dell Inc., which employs nearly 2,000 people at its Morocco-based call centres, reportedly plans to increase the number of its positions in the country, he noted.